Hospitality is an industry that includes spas, lodges, continental breakfast areas, resorts, ships, hotels, and RV parks meeting rooms. This area is related to the provision of all required facilities to customers, including accommodation and food. This industry deals with other areas such as laundry services, drug stores, retail shops, fitness centers, swimming pools, health spas, among other fields in order to provide all services and products that clients demand.

The hospitality industry is one of the fastest growing and most challenging industries in the world with a huge range of roles from servers and chefs to housekeepers. The hospitality industry is a broad category of fields within service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality industry is a multibillion-dollar industry that depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations (servers, housekeepers, porters, kitchen workers, bar tenders, management, marketing, and human resources etc.).

Hospitality workers usually perform many of the following tasks.

  • Attending people at a bar
  • Serving dishes
  • Recommending wine pairings
  • Arranging transportation services
  • Organizing meetings
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